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JDAquatics

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Store Info

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Location: NC, United States

Description:

A hobby turned into small business, we provide quality aquarium fish, plants, and invertebrates with a focus on SA dwarf cichlids and plecos. Looking for something? Send me an email inquiry and I will do my best to find what you are looking for.

Policy:

Live Arrival/DOA Policy:

DOA=Dead On Arrival

We guarantee LIVE arrival on all ON-TIME shipments.

*due to covid causing delays we can no longer guarantee usps priority shipments. Live arrival guarantee is with FedEx or UPS only.*

Live arrival guarantee does NOT apply to shipments delayed by carrier, weather or otherwise.

You must be available to receive package on first delivery attempt, if left out in the weather guarantee is void.

If using the “hold for pick up” option or a PO Box, packages must be picked up within 2 hours once available by the carrier.

Shipping charges are not covered by our Live Arrival Guarantee and are non-refundable, if there is a problem with the carrier, claims must be submitted to the carrier.

If an item arrives dead, we can offer credit towards your next purchase or a refund. Shipping charges for DOA replacements is the responsibility of the buyer.

At least two clear photographs of DOA livestock in the unopened original is required to receive credit. One photo must also clearly show the entire bag with the DOA livestock still inside. Photos must be received by JDAquatics within ONE hour of package delivery. Email pictures to jdaquatics@yahoo.com

Be polite and courteous, and we will respond in kind and handle claims quickly and in a professional manner.

We reserve the right to postpone shipping indefinitely due to adverse weather conditions.

Sales within the continental 48 US states only; excludes Alaska, Hawaii and Puerto Rico.

Livestock are shipped in insulated boxes with heat packs if necessary.

Buyer is responsible for knowing local and state laws. Buyer is fully responsible for any and all penalties associated with prohibited species ordered and shipped to buyers address.

Make sure your address is correct before completing purchase

THANKS!

Local pickup available 28377 North Carolina

Ratings & Reviews

Overall Rating: 4.72/5.0

There are 54 reviews: see them all!

Reviews:
  • Rating: 5 / 5
  • Comment: Fish arrived alive and healthy! Great packing and shipping container. I'll be back to order again soon!
  • Rating Date: 08/13/2024
  • Order Date: 08/09/2024
  • Buyer: tech1

Seller Reply: thank you!

  • Rating: 5 / 5
  • Comment: Quickly shipped and great looking fish. I appreciate the mixed sizes/ages. Thank you, will definitely be ordering again in the future.
  • Rating Date: 06/13/2024
  • Order Date: 06/10/2024
  • Buyer: Ryanmudry

Seller Reply: thank you

  • Rating: 2 / 5
  • Comment: only one fish left after 4 days out of 6 one was DOA others within 48 hours. may have been new tank syndrome. all other fish are fine in my tank water test are good .
  • Rating Date: 04/23/2024
  • Order Date: 04/16/2024
  • Buyer: 1KSimoneaux

Seller Reply: I was never contacted about any issues...I can't help if I am not informed of issues. I guarantee live arrival if I am contacted with pictures when the package arrives.

  • Rating: 5 / 5
  • Comment: Unfortunately had a death in shipping but the seller was responsive and refunded me promptly. The one who survived is gorgeous!!!
  • Rating Date: 10/22/2023
  • Order Date: 10/17/2023
  • Buyer: ZtFo
  • Rating: 5 / 5
  • Comment: Very happy with this seller, JDAquatics! Ordered several varieties of fish, including 2 types of apistogramma's. Good communication and very quick. After an issue with the order, the seller immediately corrected it and ALL of the fish are beautiful and very happy in their new homes! Arrived well packaged and really good sized for mostly nano fish! I would definitely buy from this seller again!
  • Rating Date: 10/11/2023
  • Order Date: 10/03/2023
  • Buyer: Champjj
  • Rating: 5 / 5
  • Comment: Ordered a pair of apistogrammas. Both arrived in excellent condition. Also I contacted the seller regarding shipping time and he was able to accommodate my request of shipping the fish on a specific day. 5/5 stars
  • Rating Date: 09/14/2023
  • Order Date: 09/07/2023
  • Buyer: Corea199
  • Rating: 5 / 5
  • Comment: The fish were smaller than I expected, but they are healthy, swim well and eat well.
  • Rating Date: 09/08/2023
  • Order Date: 07/29/2023
  • Buyer: Hidemi
  • Rating: 5 / 5
  • Comment: Beautiful, healthy fish. Prompt, fast shipping and superb packing. No complaints at all.
  • Rating Date: 08/31/2023
  • Order Date: 08/29/2023
  • Buyer: mstahlke

Seller Reply: thank you

  • Rating: 5 / 5
  • Comment: fishes arrived and they are actively growing in the tank.
  • Rating Date: 08/29/2023
  • Order Date: 07/17/2023
  • Buyer: foxfair
  • Rating: 5 / 5
  • Comment: Very happy overall with the purchase. Great communication with the seller, friendly and professional. Packaged very well, healthy, happy fishes! 1 DOA out of the 12 fishes I ordered which is not a big deal because stuff happens during shipping and that is out of the seller's control. Jacob took care of the issue and gave a refund right away. I highly recommend doing business with this seller.
  • Rating Date: 08/23/2023
  • Order Date: 08/17/2023
  • Buyer: GillMcgill

Seller Reply: thank you

  • Rating: 5 / 5
  • Comment: Carefully and individually packed. All survived and are thriving. Thank you for great experience.
  • Rating Date: 07/17/2023
  • Order Date: 07/01/2023
  • Buyer: Imbirdlady
  • Rating: 5 / 5
  • Comment: Great seller, definitely recommend- Communication before and after order was top notch. Fish packaging was well done, all fish were happy as can be through stress of shipping. Specimens sent were beautiful, healthy and acclimated with no issues. No worries about the fish thriving! Thank you JDaquatics.
  • Rating Date: 06/07/2023
  • Order Date: 06/03/2023
  • Buyer: BGAqua
  • Rating: 5 / 5
  • Comment: I received my order of apistogramma and CPD yesterday. They are doing great. I will buy from JD again.
  • Rating Date: 06/01/2023
  • Order Date: 05/23/2023
  • Buyer: SCM

Seller Reply: thank you

  • Rating: 4 / 5
  • Comment: The 2/4 rams that I received were much larger than i expected, which made me think the fish were older. A few days later the 2 larger ones passed. I should’ve checked with the age & size prior to purchasing. But all the other fish are great! They came well packaged. Would buy again from this seller
  • Rating Date: 03/24/2023
  • Order Date: 03/12/2023
  • Buyer: WET waters
  • Rating: 5 / 5
  • Comment: Fast shipping and they arrived in great condition, thanks!
  • Rating Date: 01/12/2023
  • Order Date: 01/10/2023
  • Buyer: Bobbymck95

Seller Reply: thank you!

  • Rating: 3 / 5
  • Comment: Our apistogramma pair arrived today in good condition. They both appeared healthy, male died after a couple days, female is still alive and well. Shipping was fast and well packed.
  • Rating Date: 12/02/2022
  • Order Date: 10/27/2022
  • Buyer: mcasey

Seller Reply: thank you!

  • Rating: 5 / 5
  • Comment: Great communication, timely shipment
  • Rating Date: 11/30/2022
  • Order Date: 11/26/2022
  • Buyer: PaulJ

Seller Reply: thank you

  • Rating: 5 / 5
  • Comment: All fish showed up in excellent condition and healthy. Seller worked with me to ship on requested day. Would do business again without any worry.
  • Rating Date: 10/22/2022
  • Order Date: 09/14/2022
  • Buyer: embracer03
  • Rating: 5 / 5
  • Comment: I ordered this pair late on a Saturday night and they were shipped the following Monday and I got them on Tuesday. They were packed very nicely and with a heat pack (it is getting cold here). They arrived in great shape and are quite colorful! Great service, thanks. The video is of (I think) the male on the next day. The female is hiding but I did see her. beautiful fish. Again, much thanks. I would (and probably will) buy from here again.
  • Video feedback
  • Rating Date: 10/20/2022
  • Order Date: 10/16/2022
  • Buyer: jecarter@mchsi.com
  • Rating: 5 / 5
  • Comment: If i could leave 10 stars i would. not only do the fish look amazing, but the packaging is genius here's why: I had some difficulty with getting home on time for my fish arrival, and stressing all day knowing those little fish don't do well in shipments. Well, when I got home and unpacked the boxes, i realized that yellow "sponge" in the bag was POLY FILTER!! (a color-changing chemical filter pad for those of you who don't know.). Yellow indicates that it was ABSORBING ammonia. Which means that even if the delivery system fails, your fish will have a much higher success rate with JDAquatics than any other seller, hands down!
  • Rating Date: 10/20/2022
  • Order Date: 10/16/2022
  • Buyer: emmlee18

Seller Reply: Thank you so much for your review and kind words!!