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JDAquatics

Store Info

View Store Products

Location: United States

Shipping Locations: United States,

Description:

A hobby turned into small business, we provide quality aquarium fish, plants, and invertebrates with a focus on SA dwarf cichlids and plecos. Looking for something? Send me an email inquiry and I will do my best to find what you are looking for.

Policy:

Live Arrival/DOA Policy:

DOA=Dead On Arrival

We guarantee LIVE arrival on all ON-TIME shipments.

*due to covid causing delays we can no longer guarantee usps priority shipments. Live arrival guarantee is with FedEx or UPS only.*

Live arrival guarantee does NOT apply to shipments delayed by carrier, weather or otherwise.

You must be available to receive package on first delivery attempt, if left out in the weather guarantee is void.

If using the “hold for pick up” option or a PO Box, packages must be picked up within 2 hours once available by the carrier.

Shipping charges are not covered by our Live Arrival Guarantee and are non-refundable, if there is a problem with the carrier, claims must be submitted to the carrier.

If an item arrives dead, we can offer credit towards your next purchase or a refund. Shipping charges for DOA replacements is the responsibility of the buyer.

At least two clear photographs of DOA livestock in the unopened original is required to receive credit. One photo must also clearly show the entire bag with the DOA livestock still inside. Photos must be received by JDAquatics within ONE hour of package delivery. Email pictures to jdaquatics@yahoo.com

Be polite and courteous, and we will respond in kind and handle claims quickly and in a professional manner.

We reserve the right to postpone shipping indefinitely due to adverse weather conditions.

Sales within the continental 48 US states only; excludes Alaska, Hawaii and Puerto Rico.

Livestock are shipped in insulated boxes with heat packs if necessary.

Buyer is responsible for knowing local and state laws. Buyer is fully responsible for any and all penalties associated with prohibited species ordered and shipped to buyers address.

Make sure your address is correct before completing purchase

THANKS!

Local pickup available 28377 North Carolina

Ratings & Reviews

Overall Rating:

Reviews:
  • Rating: 5 / 5
  • Comment: Awesome shipping as always. Everything came in great condition even in the summer heat. Always packages well. Will continue to order. Thank you!
  • Rating Date: 08/14/2020
  • Order Date: 08/08/2020
  • Buyer: AquaNerdXM

Seller Reply: Thank you!


  • Rating: 5 / 5
  • Comment: Great transaction. Healthy plants. Gnerous portions.
  • Rating Date: 08/11/2020
  • Order Date: 08/05/2020
  • Buyer: GorSimmons

Seller Reply: Thank you!


  • Rating: 5 / 5
  • Comment: Awesome seller! Fast shipping, very healthy plants and great communication! Will be ordering more very soon!
  • Rating Date: 05/18/2020
  • Order Date: 05/15/2020
  • Buyer: AquaNerdXM