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Location: Pennsylvania, United States
Description:
I am a former owner of a pet and aquarium shop with over 40 years of experience breeding animals. Presently because of limited space, we are concentrating on breeding Polar Blue and Platinum Parrot Fish, Super Red and Albino Bristle Nose Plecos. Our fish are well cared for, healthy and active. They receiving regular water changes and are fed a variety of live, frozen and high quality flake and pellet fish food. We take great care when it comes to packing and shipping our fish to assure they arrive safely to you. PLEASE CONTACT US WITH ANY QUESTIONS PRIOR TO PURCHASE.
Policy:
POLICIES:
Pease read this before purchasing, Shipping is done Monday – Tuesday. Buyer must supply complete and accurate shipping information, including a telephone number in case delivery person needs to make contact. To prevent the package from being exposed to the elements, someone must be available to receive delivery in order for us to honor a Live Arrival Guarantee. If you or your representative is not available to receive the package on the first delivery attempt, the live arrival guarantee is void. In the event of a DOA fish, buyer must contact seller within one hour of receipt of delivery, two photos of the DOA fish are required, the first photo, the fish must still be in the original unopened plastic bag on a white background the second photo is of the fish out of bag on white background. By not contacting us within the one-hour time frame will void the live Delivery Guarantee. In case of DOA we will replace, refund or credit only the DOA Fish, buyer is responsible for any new shipping costs. We cannot guarantee third party services past their stated delivery time. These policies are in effect to protect the Buyer, Seller and Livestock. Thank you for your interest in my fish.
Overall Rating: 3.67/5.0
Seller Reply: Order was Placed on Wednesday 05/01/2024, an email went out within an hour of the purchase stating that the Fish would be shipped on Monday May 6th via Next Day shipping. Sellers email went to the purchaser's work emails spam. The very first sentence of our policies states the following. POLICIES: Pease read this before purchasing, Shipping is done Monday – Tuesday.