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Dans Fish

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Location: WY, United States

Description:

At Dan's Fish, we genuinely care for our fish and our customers. The fish currently for sale here have been in our care for at least 2 weeks (often longer) and have been carefully quarantined, medicated, and acclimated to aquarium life and foods.

We have been keeping, breeding, importing, and shipping fish to satisfied customers since the early 1990's. We take great pride in our tried-and-true shipping methods and confidently guarantee that our fish will arrive alive.

If you want to learn more about aquarium fish keeping and about how we conduct our business, you are invited to our weekly livestream on Wednesdays at 7pm MST at the Dans Fish Youtube channel: https://www.youtube.com/@DansFish/streams

So, come on in and look around. If you have any questions, please feel free to contact us at hello@dansfish.com. We hope you enjoy your visit!!!

Policy:

OUR RESPONSIBILITY

It is our responsibility to properly prepare the fish for shipping, select visibly healthy stock, and pack the fish according to best practices before we send them to our customers.

To learn more about how we conduct our business please join us on our weekly livestream at 9pm EST on the Dans Fish Youtube channel: https://www.youtube.com/@DansFish/streams

OUR CUSTOMERS' RESPONSIBILITY

It is our customers' responsibility to have an appropriate, stable environment ready for the fish and to transfer the fish from the shipping package to said environment promptly upon the fishes arrival. This cannot be done without first obtaining knowledge about the needs of the fish being purchased. At Dan's Fish, we advocate for responsible pet care. The single most important thing a person can do in order to be a responsible fish owner is to educate themselves about the animals they intend to keep and have an appropriate environment cycled and ready for said fish well before the fish arrive. We encourage our customers to become knowledgeable about any animal they wish to purchase and consider it a customer's responsibility to do so. There is usually ample information online about the fish sold at Dan's Fish. Please seek it out before purchasing any of our animals. If you do, the fish will have a better quality of life and you will get much more enjoyment out of them.

LIVE ARRIVAL GUARANTEE

While Dan's Fish ALWAYS guarantees our fish will arrive alive, if the fish sit around in the shipping package for any length of time after delivery, their health may suffer. To prevent this, we require a picture of any deceased fish in the unopened bag be emailed to us at hello@dansfish.com within one hour of delivery. The pic must clearly show the fish in the unopened bag. After an hour, we assume the fish were neglected on a sunny or snowy porch and are deceased as a result. Failure to send the required picture within one hour of delivery voids all guarantees and refunds.

Please understand that, while we do everything we can to get your fish to you promptly, once they are sent, they are out of our direct care. We do not control the post and cannot guarantee when the fish will arrive. However, we pack the fish carefully and guarantee live arrival even if the fish are delayed in the post.

Providing Dan's Fish with an incorrect or incomplete mailing address at checkout voids all guarantees and all refunds. WE CAN'T DIG THROUGH EMAILS FOR YOUR SHIPPING ADDRESS. WE WILL SHIP THESE FISH TO THE ADDRESS PROVIDED AT CHECKOUT/PAYMENT, SO PLEASE, PLEASE, PLEASE CHECK TO MAKE SURE IT IS CORRECT!!!

INSTRUCTIONS FOR ACTIVATING OUR GUARANTEE:

In a case where a customer provided Dan's Fish with the correct shipping address in the corresponding field during checkout, and;

A deceased fish is delivered to the customer, and;

The customer emails a digital picture clearly showing the deceased fish in its sealed, unopened bag to hello@dansfish.com within an hour of delivery of the fish to the customer;

Then Dan's Fish will gladly refund any losses. We will also refund any prorated shipping charges which correspond to the lost item/s so you don't get stuck with shipping charges on top of the fish losses.

Our goal is to grow this hobby by sending healthy fish to happy customers. Most of our customers never have any reason to claim a refund, but, if the need arises, please know that we will take prompt action to rectify the situation as outlined above.

SHIPPING

We will contact you via email after you order with a shipping plan. This email is usually sent out the day after you order, although it can be 2 days during weekends, holidays, and the like. We will provide you with a tracking number when the fish are shipped so you will know when they arrive and can take prompt care of their needs.

Once again, WE WILL BE SENDING FISH TO THE SHIPPING ADDRESS PROVIDED AT CHECKOUT, SO PLEASE CHECK TO MAKE SURE IT IS CORRECT BEFORE YOUR ORDER IS PAID FOR.

Please note: Dan's Fish is regulated by the Wyoming Fish and Game Commission and is subject to and will comply with the requirements outlined in Chapter 51, Private Fish Hatcheries, including all reporting duties as outlined in Section 14.

If you have any questions or concerns, please feel free to contact us at hello@dansfish.com

Ratings & Reviews

Overall Rating: 4.96/5.0

There are 2005 reviews: see them all!

Reviews:
  • Rating: 5 / 5
  • Comment: The fish and shrimp came in good health and packaging was great too. They are eating and swimming around. Great addition to my tanks. Thanks
  • Rating Date: 04/25/2024
  • Order Date: 04/18/2024
  • Buyer: Mmccoy2
  • Rating: 5 / 5
  • Comment: I am so glad to have found Dan’s, I have seen how completely I can trust the service and the quality of the fish. My last two orders were for fish that were out of stock and I asked to be notified when they came in. Shortly, I was notified when they became available and a week later they are in my aquarium. I also love they send an email detailing the plan for shipping and the day you can expect them. All around great!
  • Rating Date: 04/25/2024
  • Order Date: 04/18/2024
  • Buyer: svmonk
  • Rating: 3 / 5
  • Comment: Don’t give me wrong I really like Dan’s Fish but I ordered manacapuru anglefish and those fish a $80 each. The size of those fish was like a quarter size, I’m ordered 4 of them. One of them was really weak maybe a little bit smaller than quarter size he didn’t eat from the beginning After three weeks he was dead. I think they should select those fish little bit better before they send for customers because like I say $80 for small Fish is not cheap.
  • Rating Date: 04/25/2024
  • Order Date: 03/23/2024
  • Buyer: zyzio128
  • Rating: 3 / 5
  • Comment: 1 DOA Neolebias trilineatus. I was promptly refunded. All of the Neolebias died.
  • Rating Date: 04/25/2024
  • Order Date: 03/14/2024
  • Buyer: Lakb50
  • Rating: 2 / 5
  • Comment: The poor rating is not for the fish but for the customer service. My fish all arrived alive. However one arrived unwell and 2 weeks later passed I sent a few emails inquiring about the batch and never heard a response. Feels bad man.
  • Rating Date: 04/25/2024
  • Order Date: 03/02/2024
  • Buyer: Aquacosm
  • Rating: 5 / 5
  • Comment: All of the fish I received (and I ordered a lot) are top quality and very healthy! Really appreciate the care and attention given towards each fish. I have ordered many different fish from many different places and I feel Dans Fish ranks #1 and the Best in all areas. Thanks for what you do!!!
  • Rating Date: 04/25/2024
  • Order Date: 04/18/2024
  • Buyer: blythenw
  • Rating: 5 / 5
  • Comment: Everyone came healthy and packaged individually. Water temp was 80 and heat pack was 94.
  • Rating Date: 04/25/2024
  • Order Date: 04/18/2024
  • Buyer: jhgreen2004@gmail.com
  • Rating: 5 / 5
  • Comment: fish came in overnight, everything survived. Well packed and each fish was bagged seperately which I haven't experienced when ive ordered somewhere else. Had the dwarf rainbows for about a week now and they are very active and doing great! Will be ordering again soon.
  • Rating Date: 04/25/2024
  • Order Date: 04/13/2024
  • Buyer: vcopsis
  • Rating: 5 / 5
  • Comment: P. luminatus from Dan's Fish are the only P. luminatus that I ever received without a single loss. 3 weeks later they are all doing pretty well and males are being males :)
  • Rating Date: 04/24/2024
  • Order Date: 04/07/2024
  • Buyer: czechthatfish
  • Rating: 5 / 5
  • Comment: Amazing fish! They were super healthy and immediately became a highlight of my tank! Such a unique, cool fish really enjoy watching them chill by the surface (a place where other fish don't linger so they fill out the space well! Dan's Fish is the industry standard, I have ordered fish from him in the past and will be doing it in the future. Just an incredible operation.
  • Rating Date: 04/24/2024
  • Order Date: 04/13/2024
  • Buyer: mtthw46irish
  • Rating: 5 / 5
  • Comment: Fish arrived quickly and in good spirits... no static at all.
  • Rating Date: 04/23/2024
  • Order Date: 04/16/2024
  • Buyer: Wetlander
  • Rating: 5 / 5
  • Comment: All fish showed up perky and happy! Water was 78.2° Couldn't ask for a better shipping and customer service experience and the beautiful fish only top it off! Absolutely gorgeous healthy cories.
  • Rating Date: 04/23/2024
  • Order Date: 04/18/2024
  • Buyer: rsabuco
  • Rating: 5 / 5
  • Comment: Fish came in great as always.
  • Rating Date: 04/23/2024
  • Order Date: 04/17/2024
  • Buyer: grabber
  • Rating: 5 / 5
  • Comment: Thank you for letting me know the celestial pearl danios were back in stock! Can’t wait to receive them! All arrived safely and doing well in my take! Thank you!
  • Rating Date: 04/23/2024
  • Order Date: 04/18/2024
  • Buyer: reelwell
  • Rating: 5 / 5
  • Comment: Fish arrived on-time. They were neatly packed and all alive.
  • Rating Date: 04/23/2024
  • Order Date: 04/17/2024
  • Buyer: hughes.jmb
  • Rating: 5 / 5
  • Comment: Everyone showed up well packaged and alive. Great communication throughout entire process. Definitely recommend!
  • Rating Date: 04/23/2024
  • Order Date: 04/17/2024
  • Buyer: jplatt45
  • Rating: 5 / 5
  • Comment: Another great experience! Same as previous orders and fish are already colored up after delivery, very impressed.
  • Rating Date: 04/23/2024
  • Order Date: 04/18/2024
  • Buyer: intothefuture1.618
  • Rating: 5 / 5
  • Comment: All arrived in good condition Temp on arrival was 80
  • Rating Date: 04/23/2024
  • Order Date: 04/18/2024
  • Buyer: Lje
  • Rating: 5 / 5
  • Comment: Quick shipping and corys came in good shape. One of very stressed but settled down after a few days. Thanks for the tank addition!
  • Rating Date: 04/23/2024
  • Order Date: 04/05/2024
  • Buyer: AquaSloth
  • Rating: 5 / 5
  • Comment: Great customer service, can not wait to buy again in the future.
  • Rating Date: 04/22/2024
  • Order Date: 03/12/2024
  • Buyer: KJ7