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Bioaquatix Store

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Store Info

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Location: FL, United States

Description:

Andres Ryan has worked in the aquaculture business for over 30 years. He has been showing interest for fish since he was 8 years old.

As he was growing so was his passion for freshwater fish. He holds degree in Biology and a Master's degree in Marine Science (Aquaculture). Over the years, Andres has become an expert at finding innovative solutions and unique methods to spawn a large variety of aquarium fish.

After years of research and selling to the distributors, in 2016 he decided to focus on web sales, starting bioAquatiX, an online fish store that can simply reach anyone interested in the hobby. BioAquatiX goal is to bring healthy fish to your tank directly from the producer.

Andres is continuously working on improving breeding and working on new nano fish like livebearers, cichlids, clown loaches and invertebrates namely neocardiania shrimps.

Policy:

Shipping services:

FedEx Priority Overnight ( 1 Day fish in bags )

FedEx Standard Overnight ( 1 Day fish in bags )

FedEx Ground (Florida Only) ( 1 Day fish in bags )

FedEx Second Day Air ( 1-2 Days for plants and dry goods only )

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When do we ship and when it will arrive your order?

All the order will be shipped 2-3 days after your purchase. We purge all the live animals before shipping in order to make them travel safe.

FedEx overnight orders will be shipped Monday to Thursday only.

FedEx 2nd Day Air/FedEx Ground orders will be shipped Monday to Thursday only.

All the orders received on Wednesday and over it will be shipped next week.

When we may reschedule your shipping:

Not all the shipping service can be apply to all the orders.

FedEx Priority Overnight ( 1 Day fish in bags ) FedEx Standard Overnight ( 1 Day fish in bags ) and FedEx Ground (Florida Only) ( 1 Day fish in bags ) will be shipped only if the weather temperatures in your area and Memphis TN (FedEx Hub) are above 40F and under 95F

FedEx Second Day Air ( 1-2 Days fish in bags ) will be shipped only if the weather temperatures in your area and Memphis TN (FedEx Hub) are above 45F and under 90F

Other circumstances that may reschedule your shipment:

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When fish are not ready to ship. Some animals do need more time to clean up than others. For example plecos need extra time.

When the fish may not be in a good enough physical condition. Some fish are more sensitive and/or aggressive, they might get little damage from being moved from grow out tank to shipping tank.

During the holidays and 1-2 days before the Holiday. We will not ship your order if the arriving time is on the holiday, when the shipping service may be closed, this is in order to avoid a extra long transit for the animals.

Please feel free to let us know if you prefer a specific shipping day, we will do our best to satisfy your request.

We may request that you to pick up your order( hold for pick up) from your nearest FedEx Ship Center if the weather conditions are not favorable for the fish to spend extra time in a cold truck before delivery.

​You will receive the tracking number (on the same shipping day) before the fish are shipped out. Orders are dropped off at the FedEx Ship Center just in time before the shipment will be on road.

How do the fish travel?

The fish travel in plastic bags with clean water and pure oxygen. They are then placed in a Styrofoam insulation container which is protected by a cardboard box. We can also use heat or ice packs depending on the season. The fish can easily remain this way for over 48 hours. Because we want to make sure they arrive feeling strong, we ask that you be present when they are delivered to you. You should also plan for some time to place them in their new aquarium. Rest assured that all happy swimmers fly business class ;-)

What do I need to do when I receive my fish?

Inspect the box upon receipt. Make sure there is no significant visible damage to the box.

Open the box and inspect the fish. This is where you need to see if any are DOA. If there are any DOA please take pictures in the unopened bag.

Next you want to float the bags for 5-10 min. DO NOT OPEN the bags. DO NOT PUT water into the bags from your tank.

Place a net over a bucket and pour the fish into the net. Place the fish directly into your tank. DO NOT PLACE any of the shipping water into your tank.

Leave the lights off for several hours to let the new fish settle into their new home.

Do not feed until the fish look happy and active. Catfish will be more active with the lights off.

What should I do if I don’t receive my order confirmation or shipping info about my order?

If you will not receive your order confirmation, shipping info or something went bad with your order please email us at bioaquatix@gmail.com and we will do our best to help and find a way to make it right.

What if I receive a dead fish?

bioAquatiX has worked to improve the packing of live arrival, (we are still working and doing research to improve the packing of the fish), however there are too many factors that influence it and unfortunately we cannot control what happens to the shipment during transit. Which make it impossible to guarantee 100% lives arriving at any destinations, with any shipping service?

If you receive any dead fish (DOA), please don’t write a review before getting in contact with us. Just send a picture of the unopened bag containing the dead fish at bioaquatix@gmail.com and we will do our best to help and find a way to make it right. Fish will be replaced with the same fish on your next order or on our next shipping day, or we can refund you for the loss.

Free FedEx Priority Overnight on $160 order or more

Free FedEx Standard Overnight on $150 order or more

Free FedEx Ground (Florida Only) on $90 order or more

Free FedEx Second Day Air on $70 order on plants or any dry goods

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LIFE ARRIVAL GUARANTEE

Ratings & Reviews

Overall Rating: 4.48/5.0

There are 27 reviews: see them all!

Reviews:
  • Rating: 1 / 5
  • Comment: Beautiful fish, unfortunately they didn't come with water. Box soaked, leaked everywhere. Hoping to get a refund eventually as was told I would. Fyi to bag fish, invert bag into next bag so they don't leak. Mistakes happen though and will adjust review when refund comes. I would consider buying from again.
  • Rating Date: 12/15/2024
  • Order Date: 12/01/2024
  • Buyer: Stillwater Aquatics
  • Rating: 5 / 5
  • Comment: First time buying from this vendor and I would definitely do it again. The plants I received were very healthy and had a great root system, which doesn't always happen. I know what I ordered, but still was amazed at the quantity and vitality of the plants.
  • Rating Date: 04/19/2024
  • Order Date: 04/08/2024
  • Buyer: gapkr
  • Rating: 2 / 5
  • Comment: It’s been 4 days and I haven’t received my fish
  • Rating Date: 12/02/2023
  • Order Date: 11/29/2023
  • Buyer: herskine234@gmail.com
  • Rating: 5 / 5
  • Comment: My plants arrived swiftly and they're perfectly healthy. It would be nice if sellers wrote the plant name on each bag, but that's not a big deal. I would definitely order again!
  • Rating Date: 09/23/2023
  • Order Date: 09/09/2023
  • Buyer: AliceMoore300
  • Rating: 5 / 5
  • Comment: Extremely pleased with the selection of shrimp I was sent, both colors and maturity wise with lots of juveniles to watch grow. Everything arrived fast, in great shape and was very well packaged. Even the Hornwort and Guppy Grass were much bigger portions than expected. I expect I will be doing additional business with BioAquatiX soon. Thank you for the excellent experience.
  • Rating Date: 03/02/2023
  • Order Date: 02/16/2023
  • Buyer: macole@comporium.net
  • Rating: 5 / 5
  • Comment: Plants were healthy and well packed for shipping and cold weather. I would definitely purchase again
  • Rating Date: 02/05/2023
  • Order Date: 01/29/2023
  • Buyer: kelly
  • Rating: 5 / 5
  • Comment: Beautiful, healthy fish arrived yesterday. Very well packed - triple bagged in a sturdy styrofoam cooler with heat packs. I ordered four blue angelfish and received seven. Score! I'd be happy to buy from them again. There was a delay in shipping probably due to the unsettled early spring weather. Bioaquatics won't ship livestock if the weather at the source or destination is not conducive to their successful transport. I like that policy. I have one small complaint: It would have been nice to get an email notification when the fish shipped. Update 06/01/2022: My double black angelfish are spawning this morning. That didn't take long!
  • Rating Date: 06/01/2022
  • Order Date: 04/06/2022
  • Buyer: mstahlke
  • Rating: 5 / 5
  • Comment: Awesome!!!
  • Rating Date: 05/15/2022
  • Order Date: 03/31/2022
  • Buyer: Paul D
  • Rating: 5 / 5
  • Comment: Fish were very well packed and all arrived safely.
  • Rating Date: 03/23/2022
  • Order Date: 03/13/2022
  • Buyer: shirokiryu
  • Rating: 5 / 5
  • Comment: My package was shipped in a timely manner and arrived on time. It was also put together nicely in a styrofoam box with a heat pack. I'm very happy with my experience and absolutely would do business again.
  • Rating Date: 03/11/2022
  • Order Date: 03/06/2022
  • Buyer: MaineAqua
  • Rating: 5 / 5
  • Comment: if i could i would have gave 10 fish rating .great fish .great shipping. thanks
  • Rating Date: 03/10/2022
  • Order Date: 02/28/2022
  • Buyer: REEL'S TANKS
  • Rating: 5 / 5
  • Comment: All showed up alive and well.
  • Rating Date: 02/01/2022
  • Order Date: 01/19/2022
  • Buyer: rosselott
  • Rating: 5 / 5
  • Comment: Order arrived very well packed. All fish were alive, alert and in good health. I will definitely purchase from this seller again in the future.
  • Rating Date: 11/16/2021
  • Order Date: 10/24/2021
  • Buyer: dave86868
  • Rating: 5 / 5
  • Comment: Fantastic specimen! I don't know what else to say, besides Thank You!
  • Rating Date: 09/23/2021
  • Order Date: 09/20/2021
  • Buyer: HighFlyinMayan
  • Rating: 2 / 5
  • Comment: I paid $50 for overnight on Wednesday and still no tracking #.
  • Rating Date: 04/23/2021
  • Order Date: 04/21/2021
  • Buyer: darajanosky@yahoo.com
  • Rating: 5 / 5
  • Comment: I was at first concerned but between weather and USPS not shipping live plants and Animals I discovered for myself what the delay was. I received my plants and my shrimp in apparently good shape the roots on the Val are quite nice the stems seem healthy and though the shrimp washed out I will be able to tell better in a few days. The shrimp seem healthy. My only concern is better communication would be appreciated.
  • Rating Date: 03/12/2021
  • Order Date: 03/03/2021
  • Buyer: Jaxntax
  • Rating: 5 / 5
  • Comment: Good communication. Plants are still alive and look like they'll survive.
  • Rating Date: 01/10/2021
  • Order Date: 12/21/2020
  • Buyer: yancylow
  • Rating: 5 / 5
  • Comment: excellent service. I ordered two fish. I received three beautiful, healthy fish. highly recommended.
  • Rating Date: 11/25/2020
  • Order Date: 11/22/2020
  • Buyer: Oilslick
  • Rating: 5 / 5
  • Comment: Excellent seller. Fast delivery from across the country. Excellent communication, good packaging, and healthy fish and plants. Highly recommend.
  • Rating Date: 09/18/2020
  • Order Date: 09/11/2020
  • Buyer: GeoffOlyWa
  • Rating: 5 / 5
  • Comment: BioAquatix was prompt with contacting me and shipping the order. The shrimp arrived alive, well insulated, bag sealed tight and provided care instructions.
  • Rating Date: 03/12/2020
  • Order Date: 03/07/2020
  • Buyer: PhilTheFishAddict