Otter Creek Aquatics Store

Overall Rating: 5.0/5.0

There are 26 reviews

Reviews:

Rating: 5 / 5
Comment: Excellent communication from Kendall Otter, fast shipping, the packaging of my plants was superior and extremely professional. Insulated thermobox, active heat pack, sturdy specimen bags, carrier tracking provided. The aquarium plants I purchased seem to be of the highest quality of Guppy Grass, Dwarf Sag. Firm vibrant blades, strong Spring Green color, incredible roots-strong, white, plentiful. These plants came from a very professional aquatic nursery . Look like the ones in the “how to” aquarium books.
Rating Date: 03/12/2021
Order Date: 03/02/2021
Buyer: Vgrace

Rating: 5 / 5
Comment: I came away from my experience w/this seller feeling they were really considerate and cared about their customers. Also they responded to my emails very quickly. The fish I ordered came packed individually and all fish were active and appeared very healthy. I would recommend purchasing from this seller highly! I wanted to mention I changed my shipping method and this was done straight away. Good communications make me feel comfortable when buying from a seller I haven't bought from before
Rating Date: 10/17/2020
Order Date: 09/18/2020
Buyer: ironpuppy

Rating: 5 / 5
Comment: Awesome service. Healthy plants and great communication. Would love to order from seller again!
Rating Date: 05/04/2020
Order Date: 04/22/2020
Buyer: AquaNerdXM

Rating: 5 / 5
Comment: Great packaging ! Loved that they added some guppy grass and other plants for the travelers.
Rating Date: 05/03/2020
Order Date: 04/24/2020
Buyer: Sbrejcha

Rating: 5 / 5
Comment: Terrific transaction. The tiger endlers are gorgeous. Shipment was fast, well packed, all fish very healthy. Very satisfied, highly recommend Otter Creek Aquatics 🦦. Thank you 😊
Rating Date: 04/20/2020
Order Date: 04/06/2020
Buyer: nati76

Rating: 5 / 5
Comment: My new fish all arrived alive, healthy, and are so beautiful! There was an unexpected delay in shipping, but he courteously included extra fish and guppy grass with the order. The packaging was well put together to ensure insulation and to prevent the bags from shifting around in transit. I will keep him in mind for future orders. Thanks!
Rating Date: 04/19/2020
Order Date: 03/24/2020
Buyer: melgallo502

Rating: 5 / 5
Comment: My order of snails and guppies came in great! Definitely would recommend buying from Otter Creek Aquatics! I’ll definitely order again! I actually ordered a pair of guppies but received two males and three females! That was a awesome surprise! The guppies look great!
Rating Date: 03/18/2020
Order Date: 03/03/2020
Buyer: Thomas

Seller Reply: Thanks again for the order & review Thomas, special thanks for being patient and great communication. ENJOY!!!

Rating: 5 / 5
Comment: I ordered two pairs of livebearers, one blue panda guppy and one yellow tiger endler. Fish arrived on time, each in their own individual labelled bag with a little guppy grass (which probably helped keep their stress down). The blue panda male I got was gorgeous as I expected, but the yellow tiger endler males impressed me a lot considering the endlers were more of a tac on to the pandas for me. Of course every fish will be different, but the ones I got were much prettier than the ones in the example image.
Rating Date: 02/28/2020
Order Date: 02/23/2020
Buyer: EchidnaNebulosa

Rating: 5 / 5
Comment: Great first experience with Otter Creek Aquatics!! Very informative and made sure I was happy with my purchase. Not only will I purchase again, but I’d recommend as well. Thanks, Otter Creek Aquatics!
Rating Date: 02/22/2020
Order Date: 02/14/2020
Buyer: Curtislt

Rating: 5 / 5
Comment: Great experience ordering from Otter Creek Aquatics. Communication was really great and Kendall will ask you if the expected delivery date works for you. Fish arrived very beautiful and healthy. I am very pleased with my new Endlers....
Rating Date: 02/07/2020
Order Date: 01/20/2020
Buyer: Olsen Aquatics

Rating: 5 / 5
Comment: Fish arrived healthy and looked great. Seller took extra care to make sure delivery date worked for me. Great experience.
Rating Date: 01/19/2020
Order Date: 01/11/2020
Buyer: Dauntes

Rating: 5 / 5
Comment: Great experience ordering from Otter Creek Aquatics. Kendall worked with me to ship on a day that ensured I would be home to receive the shipment. The fish were packed perfectly in a nice Styrofoam box with a heat pack (it's winter here). The female endlers that I ordered were all alive and healthy. Also , there were a few extras.
Rating Date: 01/17/2020
Order Date: 01/02/2020
Buyer: tavis.ha

Rating: 5 / 5
Comment: Awesome fish. Super well packed. Shipped on time and arrived on time. Great communication from seller. A+ buying experience. Will definitely buy from again
Rating Date: 01/17/2020
Order Date: 12/22/2019
Buyer: jjecho

Rating: 5 / 5
Comment: I will purchase from you again. The fish were very nicely packaged up an they all arrived alive an heathy. Thank you for the wonderful service an awesome communication.
Rating Date: 08/18/2019
Order Date: 08/12/2019
Buyer: jdbodine777

Rating: 5 / 5
Comment: This has by far been my best experience receiving fish from an online sale. Kendall did an amazing job on the packaging, I can tell he took his time from the personalized note on the packing list to the cute fish drawings on the outside of the box. I ordered two pairs of fish and received over 10+ including fry. I am very pleased with my order I highly recommend otter creek aquatics.
Rating Date: 08/15/2019
Order Date: 08/10/2019
Buyer: nBurke

Rating: 5 / 5
Comment: Great seller. Very responsive and easy to get ahold of which is rarer than u would think.Would definately buy from again
Rating Date: 08/10/2019
Order Date: 08/04/2019
Buyer: Mikesfc18

Rating: 5 / 5
Comment: I'm really happy with my order fish arrived fast, alive and healthy. Seller kept in touch to make sure the fish arrived safely and alive. I will definitely order more in the future.
Rating Date: 07/27/2019
Order Date: 07/18/2019
Buyer: Raul

Rating: 5 / 5
Comment: Very happy, Plants were packed nice and wrapped in damp papertowels. They were nice and green very healthy looking. Will purchase from this vendor again.
Rating Date: 07/26/2019
Order Date: 07/19/2019
Buyer: kelly

Rating: 5 / 5
Comment: I was nervous buying fish online since this was my first time, but the product arrived better than described with zero issues! Wonderful experience, and a great seller. 10/10!!!
Rating Date: 06/09/2019
Order Date: 05/23/2019
Buyer: MrFaxxmachine

Rating: 5 / 5
Comment: Great communication and very nice looking and healthy fish. Will buy from again. I highly recommend this seller!!!
Rating Date: 05/17/2019
Order Date: 05/06/2019
Buyer: keithlang72

Rating: 5 / 5
Comment: Received the two pair of Pingu guppies. They were packed perfectly and the fish arrived in excellent condition. Kendall is great to deal with, will purchase again. Shipping was amazing fast! Thanks again!
Rating Date: 05/09/2019
Order Date: 05/01/2019
Buyer: guppies47

Rating: 5 / 5
Comment: Great Seller!! Fast Shipping. Fish were very healthy and overall a fantastic experience. Highly recommended!
Rating Date: 05/02/2019
Order Date: 04/14/2019
Buyer: Gofish