UpstateAquaticsNY Store

Description:

ABOUT US:

I am an African Cichlid breeder from Upstate New York. We own over 13 tanks and hand breed over half-a-dozen different species of African Cichlids. Our cichlids come mainly from Lake Malawi and Lake Victoria, but we also have species native to different waters. We feed our fish all natural flake food, live/frozen brine shrimp, and beneficial pellets to achieve maximum color and a long, healthy life. Every fish is hand-bred by me, I love raising these fish and I hope you will enjoy them as well! *Packages are shipped on Mondays and usually arrive within 1-3 days.* We also offer a local pickup option if you are close by. Thank you for shopping with us!

Policy:

Our cichlids are shipped on Mondays and Tuesdays through USPS Priority Mail 1-3 day shipping.

We individually bag each cichlid with a medication and ammonia remover to ensure survival. If needed, we will also add heat packs depending on the temperature of your location. With the method we use to ship your fish, we have a 99% chance of survival, but sometimes fish may be lost in the shipping process. if this occurs, contact me at jaggerproietti@gmail.com with a clear and visible image of the deceased fish. Send me your name and what you had ordered also, therefore I can send out replacement fish as soon as possible. Images must be sent within an hour upon receiving the fish in order to receive a replacement fish or a refund if necessary.

The number one goal is the satisfaction of the customer. The fish we ship are inspected before we bag them to insure no deformities or ailments are present. We ship the healthiest, most colorful fish that we have in stock.