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Dans Fish

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Location: WY, United States

Description:

At Dan's Fish, we genuinely care for our fish and our customers. The fish currently for sale here have been in our care for at least 2 weeks (often longer) and have been carefully quarantined, medicated, and acclimated to aquarium life and foods.

We have been keeping, breeding, importing, and shipping fish to satisfied customers since the early 1990's. We take great pride in our tried-and-true shipping methods and confidently guarantee that our fish will arrive alive.

If you want to learn more about aquarium fish keeping and about how we conduct our business, you are invited to our weekly livestream on Wednesdays at 7pm MST at the Dans Fish Youtube channel: https://www.youtube.com/@DansFish/streams

So, come on in and look around. If you have any questions, please feel free to contact us at hello@dansfish.com. We hope you enjoy your visit!!!

Policy:

OUR RESPONSIBILITY

It is our responsibility to properly prepare the fish for shipping, select visibly healthy stock, and pack the fish according to best practices before we send them to our customers.

To learn more about how we conduct our business please join us on our weekly livestream at 9pm EST on the Dans Fish Youtube channel: https://www.youtube.com/@DansFish/streams

OUR CUSTOMERS' RESPONSIBILITY

It is our customers' responsibility to have an appropriate, stable environment ready for the fish and to transfer the fish from the shipping package to said environment promptly upon the fishes arrival. This cannot be done without first obtaining knowledge about the needs of the fish being purchased. At Dan's Fish, we advocate for responsible pet care. The single most important thing a person can do in order to be a responsible fish owner is to educate themselves about the animals they intend to keep and have an appropriate environment cycled and ready for said fish well before the fish arrive. We encourage our customers to become knowledgeable about any animal they wish to purchase and consider it a customer's responsibility to do so. There is usually ample information online about the fish sold at Dan's Fish. Please seek it out before purchasing any of our animals. If you do, the fish will have a better quality of life and you will get much more enjoyment out of them.

LIVE ARRIVAL GUARANTEE

While Dan's Fish ALWAYS guarantees our fish will arrive alive, if the fish sit around in the shipping package for any length of time after delivery, their health may suffer. To prevent this, we require a picture of any deceased fish in the unopened bag be emailed to us at hello@dansfish.com within one hour of delivery. The pic must clearly show the fish in the unopened bag. After an hour, we assume the fish were neglected on a sunny or snowy porch and are deceased as a result. Failure to send the required picture within one hour of delivery voids all guarantees and refunds.

Please understand that, while we do everything we can to get your fish to you promptly, once they are sent, they are out of our direct care. We do not control the post and cannot guarantee when the fish will arrive. However, we pack the fish carefully and guarantee live arrival even if the fish are delayed in the post.

Providing Dan's Fish with an incorrect or incomplete mailing address at checkout voids all guarantees and all refunds. WE CAN'T DIG THROUGH EMAILS FOR YOUR SHIPPING ADDRESS. WE WILL SHIP THESE FISH TO THE ADDRESS PROVIDED AT CHECKOUT/PAYMENT, SO PLEASE, PLEASE, PLEASE CHECK TO MAKE SURE IT IS CORRECT!!!

INSTRUCTIONS FOR ACTIVATING OUR GUARANTEE:

In a case where a customer provided Dan's Fish with the correct shipping address in the corresponding field during checkout, and;

A deceased fish is delivered to the customer, and;

The customer emails a digital picture clearly showing the deceased fish in its sealed, unopened bag to hello@dansfish.com within an hour of delivery of the fish to the customer;

Then Dan's Fish will gladly refund any losses. We will also refund any prorated shipping charges which correspond to the lost item/s so you don't get stuck with shipping charges on top of the fish losses.

Our goal is to grow this hobby by sending healthy fish to happy customers. Most of our customers never have any reason to claim a refund, but, if the need arises, please know that we will take prompt action to rectify the situation as outlined above.

SHIPPING

We will contact you via email after you order with a shipping plan. This email is usually sent out the day after you order, although it can be 2 days during weekends, holidays, and the like. We will provide you with a tracking number when the fish are shipped so you will know when they arrive and can take prompt care of their needs.

Once again, WE WILL BE SENDING FISH TO THE SHIPPING ADDRESS PROVIDED AT CHECKOUT, SO PLEASE CHECK TO MAKE SURE IT IS CORRECT BEFORE YOUR ORDER IS PAID FOR.

Please note: Dan's Fish is regulated by the Wyoming Fish and Game Commission and is subject to and will comply with the requirements outlined in Chapter 51, Private Fish Hatcheries, including all reporting duties as outlined in Section 14.

If you have any questions or concerns, please feel free to contact us at hello@dansfish.com

Ratings & Reviews

Overall Rating: 4.96/5.0

There are 1744 reviews: see them all!

Reviews:
  • Rating: 5 / 5
  • Rating Date: 02/23/2024
  • Order Date: 01/12/2024
  • Buyer: lawb

  • Rating: 5 / 5
  • Rating Date: 02/23/2024
  • Order Date: 01/19/2024
  • Buyer: lawb

  • Rating: 5 / 5
  • Rating Date: 02/23/2024
  • Order Date: 01/26/2024
  • Buyer: lawb

  • Rating: 5 / 5
  • Rating Date: 02/23/2024
  • Order Date: 02/17/2024
  • Buyer: lawb

  • Rating: 5 / 5
  • Comment: I ordered three pairs of killifish. All were extremely well packed, labeled, and arrived warm in winter. Two of the pairs were in great condition and fed right away (and have started breeding since). The third pair was not as well fed and took a few days to start feeding and put on some weight. I would give a 4.5 for this, but it seems unfair to lower to four for something that was essentially a 'be patient' problem. I am very pleased with the order, and would order again.
  • Rating Date: 02/22/2024
  • Order Date: 01/28/2024
  • Buyer: lampreyhunter

  • Rating: 5 / 5
  • Comment: Quality comes at a price, I'll pony up for this shop. Payed for 8 fish, got all 8 alive and well. No complaints.
  • Rating Date: 02/22/2024
  • Order Date: 02/17/2024
  • Buyer: bryan.berhow@yahoo.com

  • Rating: 5 / 5
  • Comment: Whatever motivates Dan's fish to relentlessly provide such superior service should be the ethic that all other on-line fish vendors follow. I've been a customer in 7 or 8 transactions so far and every one was executed seamlessly. And the fish are amazing
  • Rating Date: 02/22/2024
  • Order Date: 02/19/2024
  • Buyer: mokee2nysifcom

  • Rating: 5 / 5
  • Comment: Fish arrived healthy and happy today such care was taken in the packing! Support dans fish because he treats his fish right! 🐟 ❤️
  • Rating Date: 02/22/2024
  • Order Date: 02/18/2024
  • Buyer: Mw19912006

  • Rating: 5 / 5
  • Comment: The fish arrived safe and healthy.
  • Rating Date: 02/22/2024
  • Order Date: 02/18/2024
  • Buyer: captain4902

  • Rating: 5 / 5
  • Comment: What else would I expect? 28 individually packaged fish, all in perfect condition. The temps were perfect in the box. I also noticed they're incorporating feedback from AqCoop which is kinda cool :)
  • Rating Date: 02/22/2024
  • Order Date: 02/15/2024
  • Buyer: chonsworth

  • Rating: 5 / 5
  • Comment: All fish arrived alive the day after they were shipped. Water temp upon arrival was 74°F. Very very happy with my purchases! Thanks Dan!
  • Rating Date: 02/22/2024
  • Order Date: 02/16/2024
  • Buyer: Aquapro95

  • Rating: 5 / 5
  • Comment: Excellent experience as always. Received my fat and sassy Cories and they're doing extremely well. Some of the larger individuals have already produced eggs that have hatched for me and are eating brine shrimp as of this review.
  • Rating Date: 02/22/2024
  • Order Date: 02/03/2024
  • Buyer: zero3803

  • Rating: 5 / 5
  • Comment: The fish arrived nice and healthy and were eating baby brine shrimp right away. Love the way they explore the tank.
  • Video feedback
  • Rating Date: 02/21/2024
  • Order Date: 02/14/2024
  • Buyer: Fish smoke

  • Rating: 5 / 5
  • Comment: This was my third order from Dan, perfect just like the previous two. The fish are healthy and thrive from the onset. More orders to come!
  • Rating Date: 02/21/2024
  • Order Date: 02/15/2024
  • Buyer: bdsimonson

  • Rating: 5 / 5
  • Comment: All fish and other arrived alive and on time! Aside from a snail with a broken shell, they all appear healthy and happy!
  • Rating Date: 02/20/2024
  • Order Date: 02/14/2024
  • Buyer: Mania

  • Rating: 5 / 5
  • Comment: I love EVERYTHING about Dans. Every fish I have ever ordered I’ve received alive and healthy! I receive my order in a timely manner also, in my area always by noon the next day. I absolutely love how they pack each fish in individual bags also. Thanks Dans for a reputable place online to order aquarium fish! Pam❤️
  • Rating Date: 02/20/2024
  • Order Date: 02/15/2024
  • Buyer: Grannyfishy

  • Rating: 5 / 5
  • Comment: Fish came in super healthy!
  • Rating Date: 02/20/2024
  • Order Date: 02/14/2024
  • Buyer: Jaschieffer

  • Rating: 5 / 5
  • Comment: Everything arrived healthy and active, and settled right in to their new homes. Beautiful little fish, thanks!
  • Rating Date: 02/20/2024
  • Order Date: 02/14/2024
  • Buyer: Possumburg

  • Rating: 5 / 5
  • Comment: Fish arrived quickly, Packaged with great care and arrival temp was at 78.3. Extremely healthy looking and beautiful beyond words!! I will be ordering from Dan from now on and recommending both his online fish shop but also his YouTube videos (Big Fan!!)
  • Video feedback
  • Rating Date: 02/20/2024
  • Order Date: 02/14/2024
  • Buyer: Madd4Exotics

  • Rating: 5 / 5
  • Comment: Dans communication is awesome! They email you back very quickly with answers to any questions or concerns. I am waiting on my very 1st shipment which arrive tom. Will give a review back after they arrive. I have heard nothing but good things.
  • Rating Date: 02/19/2024
  • Order Date: 02/15/2024
  • Buyer: dkennedy2269