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Dans Fish

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Location: WY, United States

Description:

At Dan's Fish, we genuinely care for our fish and our customers. The fish currently for sale here have been in our care for at least 2 weeks (often longer) and have been carefully quarantined, medicated, and acclimated to aquarium life and foods.

We have been keeping, breeding, importing, and shipping fish to satisfied customers since the early 1990's. We take great pride in our tried-and-true shipping methods and confidently guarantee that our fish will arrive alive.

So, come on in and look around. If you have any questions, please feel free to contact us at hello@dansfish.com. We hope you enjoy your visit!!!

Policy:

OUR RESPONSIBILITY

It is our responsibility to properly prepare the fish for shipping, select visibly healthy stock, and pack the fish according to best practices before we send them to our customers.

OUR CUSTOMERS' RESPONSIBILITY

It is our customers' responsibility to have an appropriate, stable environment ready for the fish and to transfer the fish from the shipping package to said environment promptly upon the fishes arrival. This cannot be done without first obtaining knowledge about the needs of the fish being purchased. At Dan's Fish, we advocate for responsible pet care. The single most important thing a person can do in order to be a responsible fish owner is to educate themselves about the animals they intend to keep and have an appropriate environment cycled and ready for said fish well before the fish arrive. We encourage our customers to become knowledgeable about any animal they wish to purchase and consider it a customer's responsibility to do so. There is usually ample information online about the fish sold at Dan's Fish. Please seek it out before purchasing any of our animals. If you do, the fish will have a better quality of life and you will get much more enjoyment out of them.

LIVE ARRIVAL GUARANTEE

While Dan's Fish ALWAYS guarantees our fish will arrive alive, if the fish sit around in the shipping package for any length of time after delivery, their health may suffer. To prevent this, we require a picture of any deceased fish in the unopened bag be emailed to us at hello@dansfish.com within one hour of delivery. The pic must clearly show the fish in the unopened bag. After an hour, we assume the fish were neglected on a sunny or snowy porch and are deceased as a result. Failure to send the required picture within one hour of delivery voids all guarantees and refunds.

Please understand that, while we do everything we can to get your fish to you promptly, once they are sent, they are out of our direct care. We do not control the post and cannot guarantee when the fish will arrive. However, we pack the fish carefully and guarantee live arrival even if the fish are delayed in the post.

Providing Dan's Fish with an incorrect or incomplete mailing address at checkout voids all guarantees and all refunds. WE CAN'T DIG THROUGH EMAILS FOR YOUR SHIPPING ADDRESS. WE WILL SHIP THESE FISH TO THE ADDRESS PROVIDED AT CHECKOUT/PAYMENT, SO PLEASE, PLEASE, PLEASE CHECK TO MAKE SURE IT IS CORRECT!!!

INSTRUCTIONS FOR ACTIVATING OUR GUARANTEE:

In a case where a customer provided Dan's Fish with the correct shipping address in the corresponding field during checkout, and;

A deceased fish is delivered to the customer, and;

The customer emails a digital picture clearly showing the deceased fish in its sealed, unopened bag to hello@dansfish.com within an hour of delivery of the fish to the customer;

Then Dan's Fish will gladly reship or refund any losses. Dan's Fish reserves the right to choose whether to reship or refund. In the case of a refund, we will also refund any prorated shipping charges which correspond to the lost item.

Our goal is to grow this hobby by sending healthy fish to happy customers. Most of our customers never have any reason to claim a refund, but, if the need arises, please know that we will take prompt action to rectify the situation as outlined above.

SHIPPING

We will contact you via email after you order with a shipping plan. This email is usually sent out the day after you order, although it can be 2 days during weekends, holidays, and the like. We will provide you with a tracking number when the fish are shipped so you will know when they arrive and can take prompt care of their needs.

Once again, WE WILL BE SENDING FISH TO THE SHIPPING ADDRESS PROVIDED AT CHECKOUT, SO PLEASE CHECK TO MAKE SURE IT IS CORRECT BEFORE YOUR ORDER IS PAID FOR.

If you have any questions or concerns, please feel free to contact us at hello@dansfish.com

Ratings & Reviews

Overall Rating: 4.97/5.0

There are 494 reviews: see them all!

Reviews:
  • Rating: 5 / 5
  • Comment: This is my fifth order from Dan. All five orders have been a five out of five stars in Dan's performance and my satisfaction!
  • Rating Date: 08/16/2022
  • Order Date: 08/07/2022
  • Buyer: Jerimy

  • Rating: 5 / 5
  • Comment: I received 7 of the cutest pygmy corys today! They all arrived healthy and active. I am actually acclimating them now and can't wait to release them into their new home. I love that Dan's quarantines and medicates their fish so I don't have to! That was one of the main reasons I chose to buy from them. I am sure I will purchase from them in the future. Thank you!
  • Rating Date: 08/16/2022
  • Order Date: 08/05/2022
  • Buyer: Vachap

  • Rating: 1 / 5
  • Comment: Ordered on the 10th and order was to be shipped over night. It was ordered August 10th and today is August 16th. No delivery yet.
  • Rating Date: 08/16/2022
  • Order Date: 08/10/2022
  • Buyer: Thom

  • Rating: 5 / 5
  • Comment: Ordered 15 Pygmy corys and a dozen red cherry shrimp. I temp acclimated the corys and added them to the tank and drip acclimated the shrimp. All are doing fantastic. Colors are beautiful; all are eating and active. Great customer service. Best online fish buying experience I’ve had.
  • Rating Date: 08/15/2022
  • Order Date: 08/02/2022
  • Buyer: Bayounative

  • Rating: 5 / 5
  • Comment: Ordered three reticulated hillstream loaches. Quality specimens. All fish arrived in perfect condition. Loved the sealed packing. Wish I would have found you sooner. Great experience. Thanks again, Brian
  • Rating Date: 08/12/2022
  • Order Date: 08/02/2022
  • Buyer: BriAlme

  • Rating: 5 / 5
  • Comment: My Aves creek Bosemani Rainbow fish are STUNNING. They arrived larger & more colored than I expected. Most of my fish are from Dan’s for many reasons- healthy, gorgeous fish, perfect shipping, excellent customer service. I will continue to buy from Dan and would suggest this company to anyone wanting the perfect fish. Perfect experience!!
  • Rating Date: 08/12/2022
  • Order Date: 07/29/2022
  • Buyer: BunnyViper

  • Rating: 5 / 5
  • Comment: Miyuki platinums and Red cherrys came in all alive and are thriving and it's only been 24 hours! Will definitely be buying more from Dan's!
  • Rating Date: 08/11/2022
  • Order Date: 07/31/2022
  • Buyer: cade967

  • Rating: 5 / 5
  • Comment: Gorgeous fish, great people, and fantastic selection of fish! Thanks y’all
  • Rating Date: 08/10/2022
  • Order Date: 08/05/2022
  • Buyer: Krscott112

  • Rating: 5 / 5
  • Comment: Outstanding customer service, shipping fish and company! Anytime there’s an issue (which rarely happens) it’s resolved. The fish are always in great condition, not malnourished and diseased like a lot of places. You can really tell they take care of their fish!
  • Rating Date: 08/10/2022
  • Order Date: 07/26/2022
  • Buyer: Krscott112

  • Rating: 5 / 5
  • Comment: They all came in great shape the males colored up not long after being out in there tank
  • Rating Date: 08/10/2022
  • Order Date: 08/05/2022
  • Buyer: Joesneed

  • Rating: 5 / 5
  • Comment: Third time I have ordered from Dansfish and third time very happy I did. All my fish arrived happy and healthy. Dan's packaging is top notch and his stock always arrives in great shape. Finally found a source for hard to find Rainbows that delivers as promised. Keith Lehman
  • Rating Date: 08/09/2022
  • Order Date: 07/30/2022
  • Buyer: Klehman1964

  • Rating: 5 / 5
  • Comment: Zero flaws regarding anything about this transaction. Fish came in pristine condition and have acclimated very smoothly to a rather difficult environment.
  • Rating Date: 08/08/2022
  • Order Date: 07/26/2022
  • Buyer: nauticacat10

  • Rating: 5 / 5
  • Comment: The fish arrived quickly and in great shape. Impressive packaging that was done correctly.
  • Rating Date: 08/07/2022
  • Order Date: 07/26/2022
  • Buyer: hldndwda

  • Rating: 5 / 5
  • Comment: Dan's Fish room has great customer service as well as they go out of their way to make sure that the fish arrive alive and healthy. I am going to be ordering from them again.
  • Rating Date: 08/07/2022
  • Order Date: 07/19/2022
  • Buyer: bigfishkayak

  • Rating: 5 / 5
  • Comment: Beautiful fish, great size and healthy. They all were individually bagged!! They are doing great and already eating!! I wish you carried discus also!!! Thanks, it was a wonderful experience and they arrived early.
  • Rating Date: 08/05/2022
  • Order Date: 08/01/2022
  • Buyer: Evinther

  • Rating: 4 / 5
  • Comment: Expensive shipping. Took a week to be shipped but then it was thankfully sent next-day. All five fish arrived alive even though ice pack was goopy and hot. They arrived much smaller than expected but I guess that's ok because they'll grow up. I'm a little disappointed that it looks like I was sent 5 of all the same gender but I'm crossing my fingers as they get older their appearances will change and I'll be wrong about that. They transitioned into my heavily planted tank quite well and they seem at ease. I'm glad I ordered because it's my first attempt at this species and they were kind of hard to find, but those few things made the experience less than 100%. It definitely could've gone worse though, so I'd still consider this company again in the future if they have something I want bad enough to fork over the shipping again.
  • Rating Date: 08/05/2022
  • Order Date: 07/25/2022
  • Buyer: poeticsong725

  • Rating: 5 / 5
  • Comment: So many amazing species!!! Specimens looked super pretty coming out of bags, lots of them colored up instantly. Feeding only hours after leaving bags!!! Love the selection from Dansfish and the quality of fish they distribute. Wonderful customer service and very quick responses. Another great buy and another wonderful experience!
  • Rating Date: 08/05/2022
  • Order Date: 07/22/2022
  • Buyer: jjl1347

  • Rating: 5 / 5
  • Comment: Fish arrived really good looking, colored up right out of bag, no complaints whatsoever, overall an amazing experience. Excellent customer service and very fast replies. One fish didn't do too well after 3 days, but even then they gave me a free fish in the next order. Love these guys, great job Dansfish Team!!!
  • Rating Date: 08/05/2022
  • Order Date: 07/23/2022
  • Buyer: jjl1347

  • Rating: 5 / 5
  • Comment: Super ecstatic with my order, fish came in wonderful and colored up right out of the bag. I ordered three fish initially, then refunded one fish, but still got the free fish anyway, don't expect them to always do this, but was super happy with them for doing it anyway. Excellent and Speedy customer service as well.
  • Rating Date: 08/05/2022
  • Order Date: 07/28/2022
  • Buyer: jjl1347

  • Rating: 5 / 5
  • Comment: All came in healthy and after a few weeks the males are starting to color up nicely
  • Rating Date: 08/05/2022
  • Order Date: 07/13/2022
  • Buyer: Joesneed