DHC Aquatics Store
Email DHC Aquatics Store
Links and some special characters will be removed.
Store Info
Location: GA, United States
Description:
At DHC Aquatics, we strive for best quality of service and care for our fish and customers. We currently specialize in fresh water fish. The fish for sale in store here are bred in our own tanks and have been fed high quality food, with no use of hormones or un-natural additives.
We welcome your review and feedback. Please feel free to send us any questions or comments. You may contact us at sales@dhccon.com. We hope you find joy with our high quality fish as much as we do.
Policy:
OUR RESPONSIBILITY
It is our responsibility to select healthy fish, properly prepare purchased fish for shipping, pack and ship according to best practices before we send them to our customers.
OUR CUSTOMERS' RESPONSIBILITY
In order to have the best experience, we consider it our customers' responsibility to educate themselves how to care for and handle the type of fish purchased, have an appropriate, stable environment ready for the fish prior to arrival, transfer the fish from the shipping package to their new home promptly upon arrival.
All sales are final and the only refund issued are due to any Dead On Arrival (DOA) as follows:
DOA Policy: if there are any DOA (Dead on Arrival), do not open the bag, take pictures of fish in the unopened bag, and send these pictures via email to sales@dhccon.com within 2 hours of receipt of shipment.
Ratings & Reviews
Overall Rating: 3.67/5.0
- Rating: 1 / 5
- Comment: 0/5 DO NOT ORDER. I spent $250+ on an albino veiltail trio 1 male 2 female. All fish arrived alive but in such bad condition. Super skinny juvenile fish. Not worth $250 at all. Worst of all I didn’t get even veiltail I got lyretail!!! I even asked for big veil tails in my order notes. 100% NOT what I ordered. I reached out and PJ Kazemi and told me to get just rid of the lyretail if I have no interest!!! What a great business model. Also he told me he can refund me LESS than what’s owed. SAVE UR MONEY DO NOT ORDER. This company is NOT HONORABLE!! U will NOT get what you pay for! Don’t let the price fool u! Save ur money! Will never do business with DHC Aquatics. 100’s of shipments and this was the worst experience.
- Rating Date: 03/09/2024
- Order Date: 03/05/2024
- Buyer: Alexfguerrero
- Rating: 5 / 5
- Comment: Very good with communication and responds to every email sent. Very nice person as well. The fish came in looking beautiful and alive I can't wait for the red to deepen on them but they're already showing red in them. I'm very satisfied with doing business with DHC Aquatics and would 100% recommend! Thank you again!
- Rating Date: 03/01/2024
- Order Date: 02/19/2024
- Buyer: MarvelousFish
- Rating: 5 / 5
- Comment: Great seller!A++ I got 2 extras fish.
- Rating Date: 08/02/2023
- Order Date: 07/26/2023
- Buyer: Dominican100