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Location: California, United States
Cichlids and More deal in rare and sometimes hard find fish . The goal we have is to bring you the customer the healthiest fish ,shrimps and plants that we can to do this we work with all local breeders or breed them are self .Which turn we are doing are part to lessen the blow to nature.
All order are shipped out on Monday /Tuesday
Cichlid and More Policies
All Tracking info is updated And Posted on my store site . Sorry but due to sometime heavy volume of order I can not send Personal email to customs with tracking info.
We Offer two types of shipping
1 - USPS Priority which any where from 1 to 3 Days is guarantee live arrival .
2 - USPS Priority Express which is next day delivery . This is Guaranty live arrival by Cichlids and More
3 - We require a picture of any deceased fish in the unopened bag be emailed to us at Rossthefinderoffish@gmail.com within one hour of delivery. The pic must clearly show the fish in the unopened bag. After an hour, we assume the fish were neglected on a sunny or snowy porch and are deceased as a result. Failure to send the required picture within one hour of delivery voids all guarantees and refunds.
4 - It is up to the customer to make sure the address sent to us for the purpose of shipping out your order is correct.
5 - We are not responsible for fish capability this is up to the customer do their research on what fish will for there aquarium .
6 - All fish are quarantined before ship out to are customer .
7 - Due to the nature of the product. We don't guarantee our plants will be pests free. ( snails, algae, hitchhikers )
8 - When looking at the shipping cost and when it says 1,6,8 item that means that in the different size boxes how many bags we can fit in each Box . Most fish we only put 1 fish per bag it better for the fish . But in some case's like shrimp , Guppy's we can put multiple fish per bag .
Overall Rating: 5.0/5.0
Seller Reply: Thank you for the feedback and like always thank you for your business you were great to work with as well.