Blue Ridge Breeders

Description:

We have experience shipping fish!

We breed all of our quality and humanely sourced animals in our hobbyist-run fish room.

Don't you want a fish with great genes, raised on fresh baby brine shrimp, and shipped with care?

Look no further.

From our fish room to yours,

Blue Ride Breeders

Policy:

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Live Arrival Guarantee Policy Breakdown

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1. Don't Open the Bag

Opening the shipping bag(s) terminates the live arrival guarantee, and indicates that the livestock was in acceptable condition on arrival. Due to different waters, tank conditions, and levels of knowledge/care, I do not guarantee beyond live arrival.

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2. Be Present for an On-Time Delivery

If you miss the carrier’s first delivery attempt, or the package is left outside in extreme heat or cold, the live arrival guarantee is void. It is your responsibility to be available when the carrier attempts delivery. We guarantee live arrival on all deliveries made on time. Live arrival guarantee does not apply to shipments delayed by carrier, weather or otherwise.

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3. How to Get Your Refund

At least three (3) clear photographs of DOA livestock in the unopened original shipping bag, with at least one (1) next to the shipping label, is required to receive credit. One photo must also clearly show the entire bag with the DOA livestock still inside. Photos must be received by Blue Ridge Breeders within one hour of package delivery. Email pictures to blueridgebreeders@gmail.com - Guaranteed livestock determined to have arrived DOA, will be credited or replaced. Shipping charges for DOA replacements is the responsibility of the buyer. Shipping charges are not covered by our Live Arrival Guarantee and are non-refundable, no exceptions.

Late photographs or those depicting fish outside of the shipping bag (e.g. in a bucket or tank; out of water) are not acceptable documentation and will not result in credit/refund. Additional photos or video may be requested at the sellers discretion. Failure to provide additional photos, if requested, voids the live arrival guarantee.

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Other Helpful Things

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Where and When We Ship

We reserve the right to postpone shipping due to unfavorable weather conditions. Sales within the continental 48 US states only; excludes Alaska, Hawaii and Puerto Rico. We do not take international orders at this time.

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Canceling an Order

If an order is cancelled prior to shipping, any and all fees collected by Stripe and Get Gills, will be deducted from the total refund amount.

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Review Your State Laws

Buyer is responsible for maintaining working knowledge of local and state laws. Buyer is fully responsible for any and all penalties associated with prohibited species ordered and shipped to buyers address.