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Location: Kentucky, United States
Description:
I am an everyday hobbyist who loves to breed and raise tropical fish. I do not do this for a living but just as a hobby.
Policy:
I will only overnight or 2 day ship fish. I have had to many bad experiences with USPS and will NOT ship through them. I guarantee a live arrival or your money back.
In the event a fish does arrive dead I require a picture of any deceased fish in the unopened bag be emailed to me at jbrandle10101@yahoo.com within one hour of the delivery. The picture must show the fish in the unopened bag. After an hour, I assume the fish were neglected on a sunny or snowy porch and are deceased as a result. Failure to send the required picture within one hour of delivery voids all guarantees and refunds.
Please understand that, while I do everything I can to get your fish to you promptly, once they are sent, they are out of my direct care. I do not control the post and cannot guarantee when the fish will arrive. However, I do pack the fish carefully.
I also reserve the right to either ship new stock or return your money.
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